S = SMILE or SERIOUS, whichever is most appropriate.
O = OPEN POSTURE, facing the person who is talking.
F = FORWARD LEAN, slightly toward the speaker.
T = TIME allowed for the speaker to talk without interruption.
E = EYE CONTACT should be made without staring.
N = NOD occasionally to show acknowledgment.
ACTIVE LISTENING = Ask Open-Ended Questions
Why is SOFTEN: Active Listening a Professional Leadership skill? (Or, why not?)
Why do you think practicing this skill is important for Forensic Scientists?
Include at least 3 full sentences in your answer.
On page 2, paragraph 1 it states that studies showed that witnesses often identified the wrong person from the photos(in one study, almost half the time) and that police interviewing techniques often hampered information gathering.
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